rajamacau.id Platform Privacy Notice

This page describes what we collect when you use rajamacau.id and how we keep that data protected. We take your privacy seriously and handle your information according to applicable data-protection standards.

Our privacy practices cover account registration, payment processing, slot tournaments, live-dealer play, sportsbook activity, and customer support. We explain here what data we gather, who has access to it, and what rights you have over your information.

What We Collect on rajamacau.id

We collect personal information when you create an account on rajamacau.id — your name, email address, phone number, date of birth, and residential address. We also collect payment details when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). This information is necessary to verify your identity, process transactions, and comply with financial regulations.

We collect behavioral data as you use our platform — which slot games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which live-dealer tables you join, which sportsbook markets you view, and which esports events (Mobile Legends, Free Fire, PUBG Mobile) you follow. We also log your IP address, device type, browser version, and session timestamps. This helps us detect fraud, improve our service, and troubleshoot technical issues.

How We Use Your Information

We use your data to set up and maintain your account on rajamacau.id, process deposits and withdrawals, verify your identity through KYC (Know Your Customer) documents, and send you account notifications and support responses. Our multilingual support team may access your account history to help resolve disputes or technical issues during business hours.

We analyze aggregated, anonymized data to understand platform usage patterns — for example, which slot tournaments draw the most participation or which football leagues (Liga 1, Piala Indonesia, Piala AFF) attract the most sportsbook activity. This helps us improve our product and schedule events at times that work for our users across Jakarta, Surabaya, Bandung, Medan, and Semarang.

Third-Party Processors and Data Location

Our payment processors — mobile banking, local payment, online payment, e-wallet, mobile banking, and our banking partners — receive your payment information directly. We do not store your full card or e-wallet credentials on rajamacau.id servers. These third parties operate under their own privacy policies and data-protection standards.

Our servers may sit outside your jurisdiction. By using rajamacau.id, you consent to your data being transferred to and processed in countries where we operate. We apply standard encryption and access controls to protect your information in transit and at rest.

1. Payment processors

   local payment, online payment, e-wallet, mobile banking, local payment, and bank partners handle transaction data.

2. Hosting and analytics

   We use cloud infrastructure and analytics tools to monitor platform performance.

3. Fraud detection

   We may share anonymized transaction patterns with security vendors to prevent abuse.

Cookies and Tracking

We use cookies on rajamacau.id to keep you logged in, remember your preferences, and track how you navigate our platform. These are essential for the service to function. We also use analytics cookies to understand user behavior — for example, which slot tournaments you attend or which live-dealer games you prefer.

You can disable cookies in your browser settings, but this may prevent rajamacau.id from working properly. We do not use third-party tracking pixels or social-media cookies unless you explicitly consent.

Your Rights and Data Requests

You have the right to request a copy of the personal data we hold about you on rajamacau.id. You can also request correction of inaccurate information or deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team via your account dashboard; we will respond within standard business hours.

If you believe we have mishandled your data, you may lodge a complaint with the relevant data-protection authority in your jurisdiction. We are committed to resolving privacy concerns promptly.

Our Commitment to Your Privacy

We at rajamacau.id apply industry-standard security practices — encryption, firewalls, and access controls — to protect your personal and payment information. Our team undergoes regular security training, and we conduct periodic audits to identify and fix vulnerabilities.

This privacy notice may be updated at any time. We will notify you of material changes via email or a notice on the platform. Your continued use of rajamacau.id after an update means you accept the revised policy. If you have questions about how we handle your data, contact our support team — we are here to help during business hours in your language.